
State Farm® Insurance Agent Jim Roebuck
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abigail Davis
August 8, 2025
"They are so helpful and quick any time we need something! Just purchased a new vehicle and sold my last and it was a very painless experience. Did it all over the phone. Would recommend!"
"Thank you Abbey, congratulations on your new pickup!-Jim"
Jake Schaeppi
August 4, 2025
"Switched over from out of state insurance. Made the process very easy and quick."
"We welcome you to Roebuck Ins Jake! Let's us know how we can help you in the future!-Jim"
Tausha Burton
August 4, 2025
"Great service, always available!"
"Thank you Tausha for the very nice review!-Jim"
Mike Arnott
August 4, 2025
"I've used Jim for all of my insurance needs for several years. Home, vehicle, life, etc. Took amazing care of my dad and his business for years and always has an amazing staff that handles any changes needed with extreme ease! My son will be driving soon and I know he'll be taken care of as he gets older! Appreciate everything you do Jim and the gang! -Mike Arnott"
"Thank you Mike! Really appreciate the great review. I remember when you got your license and now your son is getting his! Thanks for being with us all these years.-Jim"
Chris Gilbert
July 26, 2025
"Very friendly staff. Helpful & answered my questions and concerns."
"Thank you Chris!--Jim"
Michael Dilallo
July 24, 2025
"I’ve been a customer of Joe’s team for 3 years and I can share that my experience with them has been great! Friendly, knowledgeable, and always available to answer my questions. I fully recommend Joe Roebuck State Farm Insurance to everyone in Greene County!"
"Mike -thank you for the great review and recommendation! We appreciate your insurance business and being a part of Roebuck Insurance.--Jim"
Leslie Kilpatrick
July 17, 2025
"We recently made a change in our insurance. This was scary because we loved our agent from American Family. We met Jim and Jayne. They are kind and welcoming. We are pleased with our quote and looking forward to a great working relationship!"
"Thank you! Welcome to our office, my team and I look forward taking care of you when needed.--Jim"
Paul Neidy
July 9, 2025
"I am very happy to have moved to the Jim Roebuck agency for insurance needs . The staff is beyond helpful and great ! Everytime there is is a need it is always handled as quickly as possible , professional, and with friendly care ! If you are thinking about switching insurance I Ihighly recommended ! One happy homeowner !"
"Paul, thank you so much for the wonderful review. I have a great team, thanks for recognizing them. We appreciate you! Thanks for coming with us on your insurance needs!--Jim"
Kent Fuzzell
July 3, 2025
"Jim and his staff do a great job taking care of our insurance needs!"
"Very much appreciate your review Kent! Thank you!--Jim"
James Pitts
July 2, 2025
"Met Jim and his staff. Impressed by their helpfulness and friendly attitude. Took time to explain all the features we weren’t familiar with ."
"Thank you Jeff for the very nice review. We enjoyed having you in the office and visiting with you on your insurance business. Thanks again for doing business with Roebuck Ins!--Jim"
Linda Pitts
July 1, 2025
"First time visit to this office, we were greeted warmly by Jim & time was taken to introduce everyone. They were all very helpful & informative. Special thanks to Tonya who spent a good deal of time with us providing explanations & answering all our questions."
"Hi Linda, enjoyed meeting you guys yesterday. Welcome to our office! Tonya is fantastic and always does a great job. Thanks for the fantastic review.--Jim"
Leslie Harvey
June 27, 2025
"Jim Roebuck -State Farm Insurance staff is very knowledgable and always go out of their way to help in any way possible."
"Thank you Leslie for the great review! We appreciate you taking the time to do so. Wishing you a great 4th!--Jim"
molly mckinney
June 27, 2025
"Tonya has been more than helpful. I definitely recommend this company as they are always attentive and always answer my questions as I need them answered"
"Thank you Molly for your very kind review. I agree Tonya is very helpful!--Jim"
Michael Bruner
June 11, 2025
"Kind and helpful."
"Thank you Michael!-Jim"
Nancy Duggins
May 29, 2025
"Jaynee was so helpful and knowledgeable in writing my new policies. She was very attentive in providing the appropriate coverage for my situation, and did it on short notice. I highly recommend this agency."
"Thank you Nancy and welcome to our office! I agree Jaynne is very helpful and she really understands policies and coverage. We so appreciate you choosing our office and look forward working together in the future.-Jim"
Elizabeth Maxey
May 22, 2025
"We have had insurance with Jim for 30 + years. Everyone is always so helpful and friendly."
"Thank you Elizabeth for the nice review and especially your insurance business all of these years!-Jim"
Bob Gilbert
May 21, 2025
"Hats off to Jim and his staff. We went in as possible customers and feel like we left as friends. They made all of our switching insurance companies a breeze. Special thanks to Tonya. She worked with us for a couple hours to secure us some good quotes we switched all home and vehicles today. Our sincere thanks to him and his entire staff for a really pleasant experience."
"Welcome to our office Bob! Very pleased we were able to help with your coverage needs. Look forward visiting the next time you are in the office.-Jim"
A J GILBERT
May 21, 2025
"Went in to Jim's office today to get some ins quotes. Was greeted warmly by Jim, his dog and staff. We were so surprised and delighted that our friend, Tonya Sell, was on Jim's staff. She patiently worked with us on our home, cars and umbrella policies and got us better coverage than what we had at a total price that was far less expensive than what just our house insurance was on our current policy through a different company. We will definitely recommend them to our family and friends!"
"It was great to meet you guys A J, fun to see Tonya get back together with old friends. Thanks for stopping in, we look forward taking care of you in the future.-Jim"
MACACounts
May 19, 2025
"No matter the reason for our call, Jim and his staff are patient, supportive, and respectful of our needs. No question is off limits and they are always looking out for us to make sure we are protected!! Thank you for always taking care of what we need!"
"Thank you Amy for the great review and very kind message! Very meaningful to all of us. WE appreciate you!"
Doris Rutledge
May 14, 2025
"Jim and his office staff are impeccable. The level of customer service is unbelievable. A recently introduced me to a roof rider for storm damage. I Haven’t used it yet, but it is comforting to know it is in place. I trust my home and auto with these people. You won’t be disappointed with their level of professionalism mixed with Sincere caring. I would give them six stars if it were available!"
"Thank you Doris for this great review and very kind words.-Jim"
John Vaughan
May 9, 2025
"I've been a landlord for over 45 years. In 2019 I had a bad incident, I didn't know what to do. When I contacted Jim about this incident, he knew what to do. In three days my problem was solver. Thanks Jim."
"Thank you John for all your business over these many years AND this great review!-JIM"
Stach Ahmad
May 8, 2025
"We had 3 cars that was severely damaged with a recent hail storm. We was having some issues with our claims Jim stepped in and took care of it right away and had everything squared away within 24 hours. Very impressed with his care and understanding when we was frustrated.Thank You"
"Appreciated the call regarding your claims. Happy to assist and pleased it was resolved. Most of all thanks for your business over the past 20+ years! We appreciate you! Let us know if you need additional."
Shelby Jones
April 16, 2025
"The team here is wonderful. Always super helpful and professional. They also have an office dog!!!"
"Very nice of you Shelby, I agree my team is very helpful and I think they are wonderful also. Buddy always enjoys your company!"
Erin Ward
April 3, 2025
"The staff here is always willing to go the extra mile. Very prompt and courteous."
"Erin thank you for the very nice review! -Jim"
Helen Trice
April 2, 2025
"Jim and his team are the best! A very thoughtful and caring team, what impressed me most was the prompt and efficient handling of my claim when I needed it. The claims process was smooth, and the communication was excellent throughout."
"Thank you Helen for the very nice reivew. Sorry your claim occurred yet happy we were able to assist. Thanks again for leaving such a great review!"