State Farm® Insurance Agent Jim Roebuck

"Excellent customer service! Any questions I had they had the answer waiting for me and they also saved me a solid amount of money!!"

"Jim and his team were able to ask the right questions, do the research and resolve the issue in a timely manner. Highly capable and professional."

"Excellent care, Excellent service, absolutely no complaints."

"My husband and I switched to Joe Roebuck’s office and have been incredibly pleased. We have been working with Jaynne and she has been on top of it with all of our needs and questions. Highly recommend Joe Roebuck’s office!"

"Jim and all the folks in his office are very Professional,and will go the extra mile to take care of Clients needs! Thanks Jim!"

"I recently switched to Car Insurance, and I couldn't be happier with my decision! From the moment I reached out for a quote, the customer service team was incredibly helpful and knowledgeable. They took the time to explain all the coverage options available, ensuring that I understood everything before making a choice. The online quote process was straightforward and user-friendly. I appreciated the transparency in pricing, with no hidden fees or surprises. The policy options were flexible, allowing me to customize my coverage to fit my needs and budget perfectly. Additionally, I love the perks that come with my policy, such as roadside assistance and discounts for safe driving. The mobile app is a fantastic feature, making it easy to access my policy details, file claims, and even get in touch with customer support whenever I need assistance. Overall, I highly recommend Jim roebuck Car Insurance to anyone looking for reliable coverage and excellent customer service. They have exceeded my expectations in every aspect, and I feel confident knowing that I am protected on the road. Thank you, XYZ, for making car insurance a positive experience!"

"Knowledgeable staff, always friendly and prompt service."

"Jim Roebuck has been my auto insurance agent many years. Anytime I’ve ever had a problem he and his staff has been very helpful in resolving my problems and filing claims. I am pleased with the service he has provided me."

"I have been a client of Jim Roebuck for over 20 years going back to my first vehicle as a teenager. There is a reason I have stayed with him even after moving a few hundred miles away. Jim and his entire staff always give you the attention you need. I find them honest and always willing to explain things. They don’t upsell you needlessly and frankly advise you like they would be insuring themselves. Highly recommend Jim and his staff!"

"Changing a vehicle and continuing with Drive Safe & Save on the new vehicle was seamless and super easy! Thank you, Tonya!"

"I've been a customer for over 15 years and they have always been great. The office staff is super helpful and friendly!"

"Customer Service is A+++++++!!!!! Love dealing with Tonya and Melanie, they are a Treat!"

"Good people to do business with."

"We have used Jim's office for our business insurance needs for many years and have always had very professional service. We work with Tonya a lot and she is wonderful!! She goes above and beyond to help us meet the insurance requirements and documentation for our customers. Thank you for taking such good care of us!"

"Have been a client with Roebuck Agency over 10 yrs. Have been with State Farm my entire life, with several different agencies in different states. When it comes to life, you can’t control many aspects due to unforeseen circumstances (including other people rear-ending you!) so we buy insurance. We spend the money on it, even though we hope that what we are insured for never happens. But WHEN it does, THAT’s when you want a HEARING EAR that REALLY understands and is THERE TO HELP YOU! Nowadays, “customer service” doesn’t seem to live up to its name. But I have found unwavering support at Jim and Jaynne Roebuck's agency, as well as from each of them personally. My BEST State Farm AGENCY experience! They are truly, “Like a good neighbor…”"

"Always quick to respond, and very helpful"

"We have had Jim as our agent for several years and highly recommend him and State Farm. Jim is very trustworthy, honest, knowledgeable and accessible. His staff is very professional and friendly. Both Jim and his staff respond quickly to all our questions and always seem very willing to help."

"Great service and always helpful"

"Incredible service! You will feel comfortable and informed working with Jim. If you want the best of the best Jim is your guy!"

"It’s been a pleasure working with Tonya. She navigated me through the whole process and help me understand my policy!! Highly recommend for insurances."

"Tonya was wonderful when setting up my insurance. She was very patient and explained the polices well. I will definitely be using this branch for my future policies!"

"I know that I can call Jim and his staff with any problem or questions and they will take care of it as quickly as possible. They have been fantastic for our family for many years!"

"Three years ago, I met my wonderful agent, Tonya Sell, on a plane ride back to Florida when I was in Springfield, looking to move back to Missouri. That chance meeting developed into a great experience for us as we relocated to the area. Thanks to Tonya Sell and Jim Roebuck, we have great home, auto, business and life insurance….couldn’t be happier 😊. Tonya, you ROCK!!!"

"Jim and his office staff were very cordial, helpful, and especially knowledgeable about Insurance. This was most helpful at a time when I needed new insurance policies. They were very thorough, polite, and friendly. They helped me get discounts and gave valuable advice concerning some sensitive insurance issues. I highly recommend this Insurance Agency."

"Best insurance agent ever! He's like family! We have had him as our agent for over 20 years now. He keeps us apprised of any changes that we need to make and has always made sure that we have the best coverage possible. Would never consider changing."