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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ty Woods

Ty Woods

October 14, 2024

5  out of  5
rating by Ty Woods
"This is a great insurance company and great people treat you like Family when you walk in the door."
We responded:
"Thank you Ty for the wonderful review!"
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Daniella Carlson

October 9, 2024

3  out of  5
rating by Daniella Carlson
"I have been with this company for so long, I can't even remember when I signed up. But they have been wonderful with me and very confident and knowing that I am safe with my house and my car."
We responded:
"Daniella, thank you for letting us take care of your insurance needs! We appreciate you very kind review."
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Nakayla Evans

October 8, 2024

5  out of  5
rating by Nakayla Evans
"So helpful and kind at answering any and all questions!"
We responded:
"We appreciate you Nakayla, thank you for the very kind review!"
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Nick and Patti Sibley

October 7, 2024

5  out of  5
rating by Nick and Patti Sibley
"Excellent staff. Very friendly and helpful!"
We responded:
"Thank you Nick, thank you Patti for all your business over the years. Enjoy visiting each time we are together. Thanks again for the great review!"
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Michelle Billionis

September 26, 2024

5  out of  5
rating by Michelle Billionis
"The State Farm Team have delivered excellent service. I have appreciated the prompt responses and clear communication!"
We responded:
"Thank you Michelle for the 5*. Thanks also for your insurance business and friendship!"
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Jeannie McLaughlin

September 26, 2024

5  out of  5
rating by Jeannie McLaughlin
"I’ve been with Jim Roebuck for over 30 years. Jim and his entire team have always been helpful, friendly and very competent. I never have to think twice about anything insurance! Great State Farm office. Thanks Jim, Jayne and Melanie!"
We responded:
"Thank you Jeannie for the great review and your insurance business for 30 years. It is humbling having folks like you insured with us for such a long time. Thank you again!"
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Ashton Robertson

September 20, 2024

5  out of  5
rating by Ashton Robertson
"Great customer service, very helpful throughout all the calls trying to get me the best deal on my car insurance, thank you Melanie and Jaynne for all the help!!"
We responded:
"I appreciate your review Ashton! Melanie and Jaynne are great at finding the best deal."
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Eli Frye

September 20, 2024

5  out of  5
rating by Eli Frye
"Jim and team are always a pleasure to work with!"
We responded:
"Thank you Eli for the very kind review!"
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Stacy Garner

September 19, 2024

5  out of  5
rating by Stacy Garner
"This agency has been extremely helpful with anything we have encountered when updating policies , renewing policies , making a claim or just answering general questions we have about our coverage . Very happy that we chose Jim and his staff to be our agent ."
We responded:
"Thank you Stacy for the great review! We appreciate you and your Insurance Business!"
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Karie Wilson

September 17, 2024

5  out of  5
rating by Karie Wilson
"We have been with State Farm over 10 years for homeowner and car insurance. Jim and his team are amazing and always take care of any claims we have had in the past. I highly recommend Jim Roebuck!"
We responded:
"Karie we appreciate you and your business here in my office the past 10 years! You are important to me. Thanks for sending the outstanding review!"
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Michael Roberts

September 16, 2024

5  out of  5
rating by Michael Roberts
"Mr Roebuck was able to increase our coverage without increasing our cost."
We responded:
"Thank you Mike for the great review. I appreciate you, and your insurance business being in my office. Thanks you again."
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Kevin O'Neal

September 13, 2024

5  out of  5
rating by Kevin O'Neal
"I have been getting my insurance though this office for almost 60 years. Jim and his staff are friendly and do their jobs well. The office has a dog, Buddy, which is a plus for me."
We responded:
"Thank you Kevin for your 60 years with State Farm--I appreciate you! Thanks also for the great review. Buddy says Hi and looks forward to your next visit."
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Michael S

September 12, 2024

5  out of  5
rating by Michael S
"Jim Roebuck does a great job of answering questions on if something may be covered or any ambiguity and if he doesn’t have an answer off the top of his head he will research and get an answer to you. Love the dog too!"
We responded:
"Thank you Michael for the great review and sharing your insurance business with us! Buddy appreciates the attention also!"
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Angela Bolen

September 6, 2024

5  out of  5
rating by Angela Bolen
"Always willing to help in any way they can."
We responded:
"Angela we greatly appreciate your 5* star review! Thank you for the kind words."
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Jacob Browning

September 5, 2024

5  out of  5
rating by Jacob Browning
"Awesome customer service . Tonya is the best and helps me with anything I need. Coming here is like visiting friends and family. I will never go anywhere else."
We responded:
"Thank you Jacob, I agree Tonya is the best! We enjoy seeing you and visiting each time we are together."
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Haylea Champagne

September 3, 2024

5  out of  5
rating by Haylea Champagne
"Jim, Tonya and the team! I can’t thank you both enough for always guiding me down the right path on insurance coverage not only for my vehicle but for my home and my family as well! Thanks for all you do with going above and beyond for me and my family!"
We responded:
"Thank you Haylea for the very nice 5* review! You are important to us and helping you understand all things insurance is what we do. Thank you for your insurance business all these many years."
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Dougjr Anderson

August 30, 2024

5  out of  5
rating by Dougjr Anderson
"Great people to deal with and will do anything to help you out!"
We responded:
"Thank you Doug, greatly appreciate your insurance business all of these years, always enjoy seeing you when in the office."
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micah young

August 30, 2024

5  out of  5
rating by micah young
"Jim takes great care of his customers. The ladies in the office are very knowledgeable and prompt to return calls."
We responded:
"Thank you Micah!"
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Shelby Jones

August 30, 2024

5  out of  5
rating by Shelby Jones
"The team here is wonderful. Always super helpful and they have an office dog!!!"
We responded:
"Very nice of you Shelby, I agree my team is very helpful and I think they are wonderful also. Buddy always enjoys your company!"
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E B

August 29, 2024

5  out of  5
rating by E B
"Very knowledgeable and friendly. Best rates I've found."
We responded:
"Thanks for your business E B!"
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Sarah Wills

August 27, 2024

5  out of  5
rating by Sarah Wills
"Very friendly and prompt service."
We responded:
"We appreciate your 5* review Sarah, thank you!"
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Margaret Alba

August 27, 2024

5  out of  5
rating by Margaret Alba
"Melanie Howard was amazing to work with."
We responded:
"Thank you Margaret for the review! Yes, Melanie is amazing to work with."
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Katie Caswell

August 27, 2024

5  out of  5
rating by Katie Caswell
"I’ve been with Mr. Roebuck for almost 10 years now. I have always appreciated how he and his team treat me like family and work had to make sure I have the best policies that fit what I need!"
We responded:
"Hi Katie, thank you for the great review and thanks also for your insurance business the past 10 years."
Profile photo of Andrew “Hav Thiz” Cerullo

Andrew “Hav Thiz” Cerullo

August 23, 2024

5  out of  5
rating by Andrew “Hav Thiz” Cerullo
"Melanie and Tonya are awesome to work with! 5 star service! Thank you!"
We responded:
"Greatly appreciate your kind words Andrew. Melanie and Tonya are indeed awesome!"
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foxtrotters4me

August 23, 2024

5  out of  5
rating by foxtrotters4me
"I have been with Jim Roebuck at State Farm for over 20 years. They have always been there to meet my needs with car insurance and house insurance. They are very friendly and will help you in anyway possible. If you have to leave a message they will get right back to you. They have other services available also. I would highly recommend. Julie"
We responded:
"Thank you Julie for the outstanding review! We have enjoyed having you with us all of these years."