State Farm® Insurance Agent Jim Roebuck
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan Raaphorst
February 2, 2026
"By far my favorite insurance agent. Shelly helped me and her customer service is the best. always feel loved here 10/10."
"We really appreciate you great review Ryan! Thank you! Yes, Tonya and Melanie are fantastic!"
Donna Haase
January 6, 2026
"Jaynee Roebuck is the best!!! She is very caring, knowledgeable and professional. Just recently went with State Farm and if things so like they have gone we will be with them for a long time."
"Thank you Donna for the great review. We appreciate you!!!"
Wayne Thompson
January 5, 2026
"Jim and his team were able to ask the right questions, do the research and resolve the issue in a timely manner. Very informed and responsive. Highly capable and professional."
"Thank you Wayne for the very nice review. Greatly appreciate you and your trust all of these years together. -Jim"
Martha Andrews
December 23, 2025
"The Roebuck agency has been great to work with!
They were very thorough and answered all my questions as we put together the policy that best fits our needs.
They know the business very well and took as much time as needed to explain everything."
"Thank you Martha! We appreciate you-thank you for doing business with Roebuck Insurance!-Jim"
Rebecca Brewer
November 24, 2025
"Highly recommend this office.Tonya is always super helpful. She even called me when my son’s payment didn’t go through so his car insurance would not lapse. That’s not a service you would get anywhere else. Coverage is good, claims are easy to file."
Amber G
November 21, 2025
"I’ve been with them for years and I've never had an issue! Anytime I have a question, or anything, they’ve always been the best."
Laurie Soulsby
November 13, 2025
"I am a long time customer, have always been pleased with the customer service. They truly have the customer's best interest in mind, consistently, all the time."
"We appreciate you Laurie! Thanks for your business all of these years AND the great review!!-Jim"
Marguerite Lapierre
November 7, 2025
"Jim and Shelly are so wonderful to work with! They were so great at explaining everything to us and helping us understand all of our options without pressuring us into adding on extra things that we didn’t need and would be more expensive. They made sure all our questions were answered and we felt very comfortable! I would definitely recommend getting insurance through them! Thank you both so much!"
"Thank you Marguerite for your very kind words and great review. It is our pleasure and we are so proud to have you part of Roebuck Insurance!"
John Ndahiriwe
October 27, 2025
"State Farm is truly the best place to be insured! The staff are very friendly, professional, and always take the time to explain everything clearly. What I love most is how much they care about supporting the community and families — you can really feel that they want to help, not just sell insurance. I highly recommend State Farm for anyone looking for honest, reliable, and caring service."
"Thank you John! We enjoyed helping you and meeting your beautiful family. We look forward to our future together.-Jim"
Jonathan Nguyen
October 17, 2025
"So fast and professional! Shelly showed great empathy and was able to make it smooth and she has a friendly demeanor ! 10/10 would recommend working with to anyone"
"Thank you Jonathan for this wonderful review! I agree, Shelly is fantastic-JIm"
Tina O'Byrne
October 15, 2025
"Jim and staff are always so helpful when I call the office. They keep me informed and updated during my time of need. I highly recommend this State Farm agent and his team!"
"Thank you Tina for the great review! It is always nice to hear from you.-Jim"
Benjamin Zachary
October 9, 2025
"Jim and the folks at his office are always very helpful!"
"Thank you Ben! We appreciate you!"
Debbie Lane
September 16, 2025
"Very professional"
"Thank you Debbie!-Jim"
Justin Maples
September 11, 2025
"The team at Jim's office are always pleasant and helpful."
"Hey Justin! Thank you for the very nice review. We appreciate you.-Jim"
Wanda Clark
August 30, 2025
"Jaynne was very informative answering the questions. She was very easy to talk with and was very knowledgeable. I appreciated her help and she helped me understand. She is an asset to your office."
"Thank you Wanda! We appreciate your business. Happy we were able to get you the understanding you needed. Jaynne is indeed an asset to the office!-Jim"
Emily Terry
August 29, 2025
"We went in right after an auto accident and Tonya was super kind and helpful. We had a great experience given the circumstances. We recommend their office to anyone!"
"Thank you for the very nice review Emily, and we are sorry your accident occurred. Glad we were able to get you set up and claim going.-Jim"
Diane Banks
August 29, 2025
"Great customer service! Always helpful and friendly. 😊"
"Thank you Diane for the great review!-Jim"
Heston White
August 27, 2025
"Excellent customer service! Second vehicle insured through them. Highly recommend"
"Hi Heston, welcome to our office! Thanks for the great review!! Look forward speaking with you the next time you are in. -Jim"
Rachel Plank A1 Quilting Machines, Inc
August 26, 2025
"Shelley Dayton is super helpful and knowledgeable."
"Thank you Rachel for the very nice review! I agree Shelley is helpful and knowledgeable-she is part of a great team."
Agnes Hausam
August 26, 2025
"Reliable, always helpful"
"Thank you Agnes! We appreciate you-thanks so much for leaving us a review. -Jim"
Jason Morris
August 26, 2025
"Super friendly and professional also they have a great 🐕!"
"All of us thank you Jason for the great review, Buddy thanks you also!"
Megan Givens
August 21, 2025
"I was there today to get a copy of my husband's insurance card and the ladies there in the office were super sweet and helpful!!"
"Thank you Megan! We enjoyed having you stop in and glad we were able to assist you.-Jim"
Elaine Haney
August 19, 2025
"Jim has been my agent for years and at times went above and beyond helping me. Janie and the rest of the office are the best!"
"Thank you for the great review!-Jim"
Abigail Davis
August 8, 2025
"They are so helpful and quick any time we need something! Just purchased a new vehicle and sold my last and it was a very painless experience. Did it all over the phone. Would recommend!"
"Thank you Abbey, congratulations on your new pickup!-Jim"
Jake Schaeppi
August 4, 2025
"Switched over from out of state insurance. Made the process very easy and quick."
"We welcome you to Roebuck Ins Jake! Let's us know how we can help you in the future!-Jim"