State Farm® Insurance Agent Jim Roebuck

"Jim takes great care of his customers. The ladies in the office are very knowledgeable and prompt to return calls."

"The team here is wonderful. Always super helpful and they have an office dog!!!"

"Very knowledgeable and friendly. Best rates I've found."

"Very friendly and prompt service."

"Melanie Howard was amazing to work with."

"I’ve been with Mr. Roebuck for almost 10 years now. I have always appreciated how he and his team treat me like family and work had to make sure I have the best policies that fit what I need!"

"Melanie and Tonya are awesome to work with! 5 star service! Thank you!"

"I have been with Jim Roebuck at State Farm for over 20 years. They have always been there to meet my needs with car insurance and house insurance. They are very friendly and will help you in anyway possible. If you have to leave a message they will get right back to you. They have other services available also. I would highly recommend. Julie"

"Great service and super convenient."

"Anytime I call up to that office I usually speak with Tonya Sell. Whether it be bc I need to add some coverage to something, lost my insurance card, or buying another property and needing it insured, she always gets me taken care of in a friendly and timely manner. Always appreciate the service I get from her and that office in general!"

"Melanie was such a joy to work with. Very sweet and explained everything to me when I had questions. She was also very open about charges and what to expect. Highly recommend"

"Jim Roebuck and his staff are great to work with. Very friendly, knowledgeable and responsive to any questions I might have."

"Jim , Jaynne and Tonya have always been very helpful and knowledgeable with all our insurance policies. Have always felt very well taken care of no matter the situation."

"I had a question about my homeowners policy. I dropped by Jim Roebuck's office, and received great service, and felt very comfortable about my coverage after discussing the policy at his office."

"I love having an insurance agent and staff that are so friendly and helpful. They always go the extra mile and truly care about their clients. Thank you!"

"Always helpful"

"Have had Jim as our agent for over 30 years. Very good to talk to and explains things well."

"Personal service is important to me . I like knowing my insurance agent and being able to pick up the phone or walk in the door of his agency and speak to him directly. I get valuable advice and prompt service whenever I need it. Sure, tech is available If I don’t need to speak to someone, but when I have a crisis worthy of an insurance claim, I want to know there is someone who represents my interests. My State Farm agent has my back."

"I've been with Jim Roebuck for over 15 years and have always been very pleased with them. His staff is amazing, friendly, helpful and they will take good care of you and their prices are very competitive. Best agent I've had!"

"I moved to Springfield in 1988, and since then, I’ve trusted State Farm Insurance with my coverage needs. For over 20 years, Jim Roebuck has been my State Farm agent, and I cannot recommend him and the firm highly enough. State Farm consistently delivers exceptional service, and Jim’s personalized approach and expertise make him stand out. Having worked with other insurance companies in the past, I can confidently say that State Farm has always been the best. I visit Jim Roebuck once or twice a year, and our conversations are always insightful and enjoyable. Jim is not only a knowledgeable and reliable agent but also a genuinely good person who makes the insurance process smooth and straightforward. For anyone seeking top-notch insurance coverage and a professional, personable agent, I give State Farm and Jim Roebuck a wholehearted 5-star recommendation."

"Melanie was very helpful signing My wife and me up for the insurance we asked for. Great Job Melanie."

"I have been with state farm for a while now. Everyone at Jim's office are so nice and caring."

"I have always received prompt and courteous service in the many years I have worked with the people at Roebuck's insurance agency. I would highly recommend them."

"Thanks Tonya for all the help that you give. You always have the right answers. Jim did a great job when he hired you!"

"Jim has been our agents for the last 20 years and we have had nothing but excellent service during that time. I highly recommend Jim Roebuck Insurance for all your insurance needs."